Effective Date: October 3, 2026
This Privacy Policy explains what information Brick City Boiler collects when you visit our website or contact us about boiler repair in Newark, New Jersey, how we use it, and the choices you have. We keep this simple: we collect only what we need to respond to you and run the business.
Information We Collect
When you contact us by phone, we collect your name, phone number, your location or neighborhood, and the details you share about your boiler issue so we can help you. We also collect basic technical data such as your browser type, device type, and which pages you visit, through standard server logs.
How We Use Information
We use your information to respond to your messages, schedule service visits, and prepare estimates. We do not sell your information, and we do not share it with marketers or advertisers. Your details are used only to serve you and run the business.
Cookies and Tracking
Our website may use basic cookies to remember your preferences and keep the site working properly. You can disable cookies in your browser settings at any time. The site will still work, though a few features may behave differently.
Analytics and Third-Party Tools
We may use privacy-respecting analytics tools to understand which pages visitors find useful. These tools collect aggregated, non-identifying information such as page views and visit duration. We do not use advertising trackers that follow you across other websites.
Data Sharing and Disclosure
We share your information only when necessary to serve you, for example coordinating with a parts supplier for a special-order component, or when required by law. We never sell personal information to anyone, for any reason.
Data Retention
We keep records of your inquiries for as long as needed to handle your request and maintain ordinary business records, typically no longer than three years. After that, messages are deleted.
Data Security
We take reasonable steps to protect your information, including secure hosting and limiting access to authorized personnel only. No method of transmission over the internet is completely secure, so while we work to protect your data, we cannot guarantee absolute security.
Your Rights
You can ask us what information we hold about you, ask us to correct anything inaccurate, or ask us to delete your information. Call us at (973) 275-8278 with your request and we will respond within a reasonable time.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us through the website form and we will delete it promptly.
Changes to This Policy
We may update this policy from time to time as our practices change. The effective date at the top of this page shows the latest version. Continued use of the website after changes means you accept the updated policy.
Contact Information
Questions about this policy or how your information is handled? Reach Brick City Boiler at (973) 275-8278 and we will get back to you.
Privacy Contact
Phone: (973) 275-8278